TOM Organic

Privacy Policy

Personal information is information or an opinion about an identified individual, or an individual who is reasonably identifiable, whether the information or opinion is true or not, and whether the information is recorded in a material form or not.

We collect personal information in connection with your use or purchase of Tooshies by TOM’s products and services, to provide you with the products and services you request, as well as information on other products and services offered by us.

Where possible, we will collect personal information directly from you or a person authorised to provide this information on your behalf.  This can be through our website, over the phone or by email.

If you do not provide personal information requested of you to Tooshies by TOM or, withdraw your consent to our collection, use and disclosure of your personal information at any time (subject to contractual and legal restrictions and reasonable notice), we may be unable to contact you in the future.

If you no longer wish to receive copies of our newsletter, or information about our products, services, store launches, events or other promotional information you may unsubscribe by contacting us as described below.  For communications sent by e-mail or other electronic means you will also be able to unsubscribe using the unsubscribe mechanism in the message itself.

Cookies

If you web browser is set up to accept cookies, a cookie will be stored on your hard drive when you visit Tooshies by TOM’s website.  Cookies allow Tooshies by TOM to collect information about your computer, which may include your IP address (a number assigned to your computer when you register with an Internet Service Provider), type of browser, operating system, domain name, and the details of any website which has referred you to our website.  Tooshies by TOM uses cookies to track and collect information about which parts of Tooshies by TOM’s site and newsletter (including links to other websites) are being visited by you.

Cookies also allow Tooshies by TOM to recognise your computer while you are on the Tooshies by TOM’s website. This information is used to maintain the quality of our service and to provide tracking and statistics regarding the use of our website.

If you would rather not have this information stored on your computer, you can configure your browser so it does not accept cookies.  However, if you disable cookies you may not be able to access all parts of this website.

Use of personal information by Tooshies by TOM

Generally, Tooshies by TOM will use your personal information for purposes connected with our business operations, which may include:

a)     to develop, market, sell or otherwise provide products, services or information;

b)     provide you with copies of our newsletter or information about our products, store launches, partnerships, events or other marketing or promotional information;

c)     to maintain, administer and improve our systems;

d)     improve our website and troubleshoot problems

Disclosure of personal information by Tooshies by TOM

In order to properly conduct our activities, we may disclose or transfer personal information to other persons or organisations including:

a)     our service providers (including affiliates acting in this capacity) that provide services on our behalf, for example information technology, marketing and/or data hosting or processing services; or otherwise, to collect use, disclose, store or process personal information on our behalf for the purposes described in this Privacy Policy;

b)     other parties to whom we are authorised or required by law to disclose information.

Data quality and security

Tooshies by TOM takes reasonable steps to:

a)     make sure that the personal information we collect, use and disclose is accurate, complete and up to date;

b)    protect the personal information that we hold from misuse and loss and from unauthorised access, modification or disclosure; and

c)     where permitted by law, destroy or permanently de-identify personal information that is no longer needed for purposes for which it was collected.

Unsolicited personal information

We don’t usually collect unsolicited personal information.

Where we receive unsolicited personal information, we’ll determine whether or not it would have been permissible to collect that personal information if it had been solicited.

If we determine that collection would not have been permissible, to the extent permitted by law, we’ll destroy or de-identify that personal information as soon as practicable.

Disclosure of personal information

Tooshies by TOM may, in the course of carrying out our business, disclose personal information to the parent company of the Tooshies by TOM Group, TOM Organic Pty Ltd.

Access to and Correction of Your Personal Information

If you have any questions or concerns about how we handle your personal information, or would like to request a copy of the personal information we hold about you, please contact our Privacy Officer at hello@tomorganic.com.au or in writing at:
Privacy Officer
Tooshies by TOM
11 Princes Street
Melbourne, VIC, 3182, Australia

Changes to this policy

This Privacy Policy is effective from 1st July 2016.

This Privacy Policy may be updated from time to time.

Complaints

If you consider a breach of the applicable privacy laws or your rights in relation to privacy has occurred, you may contact us and we will attempt to resolve your complaint.

For Tooshies by TOM customers located in Australia, if you do not consider our response satisfactory, you may contact the Australian Privacy Commissioner at its website www.oaic.giv.au or by telephone on 1300 363 992.